frequent questions

A: The purchase process in our ONLINE store is very simple and practical:

1.- Choose the products you want to buy and add them to the shopping cart

2.- Registering on our page is easy and simple.

3.- Select the shipping method that you like the most.

4.- Select your favorite payment option.

5.-Your purchase was made and completed successfully, your shipment is in process, it only remains to wait for it.Thank you very much!

What is the time it takes for my product to arrive?

A: Delivery Times

  1. Orders for local delivery, (Metropolitan Area) documented by the packages established on the page before 12:00 pm will be processed the same day.
  2. Foreign delivery orders maximum at 12:00 pm, will be documented and collected the same day and will be subject to the following clauses:


We are not responsible for delays in deliveries in case of national emergency, changes in government regulations, changes in customs legislation, trade restrictions, delays in transportation and natural disasters.

What are the payment methods?

A: We have different means of payment for your convenience such as PayPal, Conekta and payment in oxxo, your purchases can also be paid by bank transfer, bank deposit, cash on delivery or, instantly by phone call with your card in hand.

Payment Conditions

  1. Orders are processed with the deposit in cash or check in one of our bank accounts. In the case of deposits except for good collection, the order will be processed after the accreditation of the same.

In the same way

  1. In case of orders or special projects, being quantities that exceed our inventories, a 50% advance payment is required and 50% when the merchandise arrives. In the event that the purchase order issued is canceled, the distributor will be penalized with an amount of 20% of the total order before VAT.

What are the restrictions and minimum purchase for the discount they currently have to apply?

A: Thinking of your benefit, you can enjoy the discounts in force from any purchase you make in our ONLINE store.

Where can I contact you and ask for any questions, comments or a quote you require?

A: We are here to serve you and we put our emails and telephones at your disposal where we will gladly answer all your doubts, comments, complaints, suggestions or personalized quotes that you require at and / or at 5598-9387 in Mexico City or in the Interior of the Republic at: 01 800 777 11 33.

WEB orders: 5535808752 AND 5562868980

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